Privacy Policy

Last Updated: October 2023

Welcome to ROPER Shop, where we blend the authentic spirit of the American West with modern craftsmanship. Just as we craft our boots with care and precision, we handle your personal information with the same level of dedication and respect. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website at redwesternbootsus.com.

1. Information We Collect

Like a well-made boot that fits perfectly, we collect only the information necessary to provide you with an exceptional shopping experience:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, and payment details
• Transaction Data: Information about the products you purchase, payment method, and transaction history
• Technical Information: IP address, browser type, device information, and how you interact with our website
• Communication Data: Records of your communications with our customer care team

2. How We Use Your Information

We use your information with the same reliability and trustworthiness that goes into every pair of ROPER boots:

• Process your orders and deliver your authentic handcrafted boots
• Provide customer support and respond to your inquiries
• Send you important updates about your orders and account
• Improve our website and product offerings based on customer preferences
• Prevent fraud and enhance the security of our platform
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your trust as much as we value quality craftsmanship. We only share your information when necessary:

• Payment Processors: We share payment information with trusted partners like Visa, MasterCard, JCB, and PayPal to complete your transactions securely
• Shipping Partners: We provide shipping addresses to delivery services to get your boots to your doorstep
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as our boots are built to last through any adventure, we implement robust security measures to protect your data:

• Industry-standard encryption technologies to safeguard your information
• Secure servers protected by advanced firewalls and security protocols
• Regular security assessments and updates to maintain protection
• Limited access to personal information to authorized personnel only
• Data retention only for as long as necessary to fulfill the purposes outlined in this policy

5. Your Rights and Choices

You have control over your personal information, just as you choose the perfect boots for your journey:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your information through your account settings
• Deletion: You may request deletion of your personal information, subject to legal requirements
• Opt-out: You can unsubscribe from marketing communications at any time
• Data Portability: You can request a copy of your data in a structured format

6. Cookies and Tracking Technologies

Like the careful stitching on our boots, we use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality and secure checkout
• Analytical Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to show relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to use certain features of our website.

7. International Data Transfers

While we ship our boots globally (excluding some remote areas and parts of Asia), your data may be processed in different countries. We ensure appropriate safeguards are in place to protect your information regardless of where it’s processed.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and always post the updated version on our website with a new “Last Updated” date.

10. Contact Us

Thank you for trusting ROPER Shop with your information. We’re committed to protecting your privacy with the same dedication we put into crafting our authentic Western boots.

Ride on with confidence!